Shipping

Shipping/Arrival Time

Standard Ground (USA)  

Starts at $5.95
Arrives in 2-5 business days
Ships via UPS, FedEx, or Postal Service

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.
 

2nd Day Air (USA)  

Starts at $12.95
Arrives in 2 – 3 business days
Ships via UPS, FedEx, or Postal Service
(not available for P.O. Boxes)

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.
 

Next Day Air (USA)  

Starts at $9.95
Arrives in 1 - 2 business days
(not available for P.O. Boxes)

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.
 

International Shipping   (We ship to many countries please follow our link below for details)

Starts at $9.95
Arrives in 3-12 business days depending on speed options at checkout.
Ships via Fedex, DHL, UPS, USPS, DPD and other local carriers.

Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.

*Please note, Customs policies vary from country to country. Most small orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

Outlet Season Scentia will supply a tracking number for every order that has been shipped. Each day, you will receive an automated email from us indicating all of your orders that have been shipped that day.

Orders are shipped, on average, within 24-48 hours from the time that the order is placed. Orders placed before 12PM EST, will ship the same day. Therefore, most of your orders should be received within 4-10 business days from the time that you placed it. 

Returns

You may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping.

We cannot accept items for return that have been opened or used.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

Once we receive a return from you(with all of the proper information), we will notify you that the product has been successfully returned and we will credit your account. 

Delivery

All U.S. orders are shipped via a trackable shipping carrier (UPS, USPS, Fedex).

Exception: orders shipping to Alaska, Hawaii, Puerto Rico, P.O. Boxes will ship via USPS Priority Mail with a delivery confirmation. Military addresses such as those shipping to APO/FPO are usually not trackable due to military restrictions.

International Orders

Shipping Internationally