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Shipping & Returns

Shipping Conditions

Standard Ground (USA)   

Starts at $5.95
Arrives in 2-5 business days
Ships via UPS, FedEx, or Postal Service 

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. 

2nd Day Air (USA)   

Starts at $11.95
Arrives in 2 – 3 business days
Ships via UPS, FedEx, or Postal Service
(not available for P.O. Boxes) 

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. 

Next Day Air (USA)   

Starts at $9.95
Arrives in 1 - 2 business days
(not available for P.O. Boxes) 

Shipping charges will vary depending on the quantity of items in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. 

International Shipping   (We ship worldwide, select your country at checkout)

Starts at $9.95
Arrives in 3-12 business days depending on speed options at checkout.
Ships via FedEx, UPS, TNT, DHL, or USPS 

Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. 

*Please note, Customs policies vary from country to country. Most small orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order. 

Exception: orders shipping to Alaska, Hawaii, Puerto Rico, P.O. Boxes and military addresses will ship via USPS Priority Mail with a delivery confirmation.

Outlet Season Scentia, will supply a tracking number for every order that has been shipped. Each day, you will receive an automated email from us indicating all of your orders that have been shipped that day.

Orders are shipped, on average, within 24-48 hours from the time that the order is placed. Therefore, most of your customer's orders should be received within 4-10 business days from the time that you place your order.

Returns

You may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping.

We cannot accept items for return that have been opened or used.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

Once we receive a return from you(with all of the proper information), we will credit your account and notify you.




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